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PRIVACY POLICY

1. INTRODUCTION

This Privacy Notice explains how ROTA HEALTH (“we”, “us”, “our”) collects, uses, stores, and shares personal information when you use our services (“Services”), including when you:

  • Visit our website: https://www.ukrotahealth.co.uk

  • Contact us via forms, email, phone, or social media

  • Register interest in healthcare referral or patient advisory services

  • Engage with our marketing campaigns, events, or consultations

  • ROTA HEALTH is an independent patient advisory and referral service.

We do not provide medical or dental treatment, do not sell treatment packages, and do not guarantee outcomes.

If you do not agree with this Privacy Policy, please do not use our Services.

 

For any questions, contact us at:
📧 info@ukrotahealth.co.uk

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2. WHO WE ARE (DATA CONTROLLER)

We are responsible for deciding how and why your personal data is processed under the UK General Data Protection Regulation (UK GDPR).

Rota Health is a UK-based sole trader operating under the name Rota Health.” can you add these things to privacy policy and unite privacy policy font and size

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3. WHAT INFORMATION WE COLLECT
A. Personal Information You Provide

We may collect personal data that you voluntarily provide, including:

  • Full name

  • Email address

  • Phone number

  • Address (if relevant)

  • Communication preferences

  • Information submitted via enquiry or event forms

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B. Health-Related Information (Limited & With Consent)

We do not collect medical records or clinical files.

If you voluntarily provide general health or dental concerns (e.g. for advisory discussions), this information is processed only with your explicit consent and solely to support advisory conversations with independent partner clinics.

 

C. Information Automatically Collected

When you visit our website, we may automatically collect:

  • IP address

  • Browser type and device information

  • Operating system

  • Pages viewed and interaction data

  • Referral source (how you arrived on our website)

This data is used for website security, performance, and analytics.

 

4. COOKIES & TRACKING TECHNOLOGIES

We use cookies and similar technologies to:

  • Ensure website functionality

  • Analyse website usage

  • Measure marketing performance (including Meta/Facebook Pixel)

 

For full details, please see our Cookie Policy:
👉 https://www.ukrotahealth.co.uk/cookie-policy

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5. HOW WE USE YOUR INFORMATION

We use personal data to:

  • Respond to enquiries and requests

  • Provide advisory and referral services

  • Coordinate initial consultations with partner clinics

  • Communicate about events or services you have requested

  • Improve our website and services

  • Comply with legal obligations

  • We do not sell personal data.

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6. LEGAL BASES FOR PROCESSING (UK GDPR)

We process personal data under the following lawful bases:

  • Consent – when you submit forms or opt into communications

  • Legitimate interests – to respond to enquiries and improve services

  • Legal obligation – where required by law

  • You may withdraw consent at any time by contacting us.

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7. SHARING YOUR INFORMATION

We may share personal data with:

  • Trusted service providers (website hosting, analytics, CRM)

  • Independent partner clinics only where you request or consent to referral

  • Regulatory or legal authorities where required

  • All partners are required to process data securely and lawfully.

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8. INTERNATIONAL DATA TRANSFERS

Some partner clinics or service providers may be located outside the UK.
Where this occurs, appropriate safeguards are in place to protect your data in accordance with UK GDPR.

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9. DATA RETENTION

We retain personal data only as long as necessary for:

  • Advisory and communication purposes

  • Legal or regulatory obligations

  • Data is securely deleted when no longer required.

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10. CHILDREN’S DATA

Our services are intended for individuals aged 18 and over.
We do not knowingly collect personal data from minors.

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11. YOUR PRIVACY RIGHTS

Under UK GDPR, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent at any time

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

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12. CONTACT US

For privacy-related questions or requests:

📧 info@ukrotahealth.co.uk

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13. UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time.
The latest version will always be available on our website.

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14. HOW WE USE YOUR DATA OR MARKETING

We may use Meta platforms (such as Facebook and Instagram) to promote our services and collect enquiries via lead forms or website links. Data submitted through these channels is processed in accordance with this Privacy Policy.

We may contact you via phone, email, or messaging services (such as WhatsApp) in response to your enquiry or request for information.

​Information submitted through Meta lead forms (such as Facebook or Instagram) is used to respond to your enquiry and provide advisory support.

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Last updated: 11 January 2026

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